Contact Us

At Kala, we pride ourselves on excellent customer service. We want you to feel valued as a #KalaFamily member and know we are alway's available to chat!

If you're looking to contact Kala about any questions regarding pre-sales, shipping, or your recent order, please email us at kala@kalaredlight.com or use the Kala chat widget at the bottom right of any page 24/7.

We offer outbound phone support. Please email us with your requirements and the best number to reach you at or message our Kala Chat Bot your number and we will dial you within minutes.

We ship all orders from Toronto, ON.

All inquiries will be answered within 2-4 business days as we are currently experiencing a high amount of volume.

For wholesale inquiries, please email kala@kalaredlight.com.