Shipping Policy

Free Shipping!

100% free shipping is offered North America Wide on all Kala orders. You may use a PO box when placing your order. Please note that we may be experiencing delays due to COVID-19. An exact shipping estimate can be found at checkout. 

All orders are shipped from our Toronto warehouse. There will be no duties charged on any USA orders.

Canada wide orders are shipped prioritized through Canada Post. General shipping transit times are 2-6 business days.

USA wide orders are shipped with USPS. General shipping transit times are 2-4 business days.

International orders are shipped with APC Worldwide. General shipping transit times are 8-14 business days.

All our shipments are fully tracked and tracking will be provided to you as soon as your package ships. If you receive a tracking number that Canada Post does not recognize, it shipped with our expedited Stallion Express channel. You can track your shipment here: https://stallionexpress.ca/tracking/